Return/Refund Policy

Return/Refund Policy, Thank you for supporting our shop and the artist behind each hand-drawn piece. We create every item with great care, attention to detail, and lots of love. Because of this, all sales are final under our Return/Refund Policy. We do not offer refunds or exchanges once a purchase has been completed. This policy helps preserve the value of our handmade products and ensures fairness to both our customers and our creative process.

Before placing your order, we kindly encourage you to review all product descriptions and photos carefully. If you’re unsure about any aspect of an item, please don’t hesitate to reach out. Our team is more than happy to provide additional information or images to help you make an informed decision. We want you to feel confident and excited about your purchase.

If your order arrives damaged or defective, contact us right away. We understand that issues can happen during shipping or production. In such cases, we will work with you to resolve the issue promptly—whether through a replacement, partial refund, or store credit—based on the situation and in accordance with our Return/Refund Policy.

Please note that we cannot accept returns for buyer’s remorse, incorrect sizes, or mistaken orders. As a small business focused on hand-drawn and custom-designed goods, each sale directly supports our ability to create and grow.

We truly appreciate your support and understanding. When you shop with The Napping Bunny, you’re supporting independent art and a small business that values every customer. Your belief in our work allows us to keep creating adorable, meaningful products that bring joy into everyday life.